Despite the constant hype about conversational software, there’s plenty of work behind the scenes to make sure that you’re able to get it right. For the moment, it is an ugly duckling, and so the job of the developer isn’t so easy. For this reason, here’s a quick overview of how conversational software works.
Once you’ve extracted all the necessary information in the audio format, you then have to feed the data into your software. To do this, you’ll need to create a list of items you want to record as text. This list should contain everything from the date and time that a phone was dialled to whether the person on the other end has a favorite book or artist.
As you work through your list, you’ll need to start recording important things such as: names of people in the caller’s address book, their current employment status, the person’s name, what time it is, whether they are currently driving or not, how long the call lasted for, and if they’re currently looking for a specific service. When you’re done, you’ll need to sort them out in a way that allows them to fit together when you feed them into the software. You can do this by sorting them alphabetically and using a customisable tool to break down things further. It will also need to make sure that the words “hello”goodbye” appear in the recorded messages correctly. Acquire more information about conversational software on this link: http://www.avaamo.ai/.
After sorting out the names and phone numbers of those on the other end of your audio files, the next step is to take this data and feed it back into the software. By doing this, you can feed your list of recorded text messages into your software automatically, and then you will be able to capture the right information every time.
After getting the right information, you need to extract it again. This time you will need to feed back your text message files into the software so that it can automatically send them off to your recipients. If you’re doing this manually, then it will take some trial and error and lots of trial and error before you come up with a system that works properly, but it’s worth doing if you can get things right.
The most important part of the process is ensuring that all of the data you input into your software developer’s system matches the ones you’ve recorded on the tape. This will ensure that your recording is accurate and will reduce the chances of the message becoming lost, even if it does get lost. Check out this blog to get enlightened on this topic: https://en.wikipedia.org/wiki/Conversational_user_interface.